COVID-19 MEASURES AND POLICIES

In these challenging and unprecedented circumstances, we at GEM Hotels believe in our duty of care for our guests, employees, contractors and business partners which cross our thresholds. Our aim is to continue providing the characteristic exceptional services, while safeguarding health and safety through the introduction of a range of prevention and hygiene measures in all our hotels.

COVID-19 policies and measures are provided to guests, customers, employees and contractors alike and are kept under constant review and evolve in line with prevailing government advice and guidelines.

Copies are provided in Hotel Receptions and Office/ Employee Notice Boards. Any questions or queries should be in first instance addressed to the manager at the Hotel who will seek guidance, if required, from the Health and Safety Manager and Health and Safety Director.

Training is provided for appropriate Health and Safety matters including:

SGS Certified

#

We have partnered with SGS, the world's leading inspection, verification, testing and certification company, to ensure our protocols have been adapted to current needs, minimizing the risk of the spreading of Covid-19.

HOUSEKEEPING/ CLEANING PROTOCOLS

RECEPTION

MEALS AND ROOM SERVICE

ADVANCED DIGITAL SERVICES

To minimize interaction and direct contact with surfaces at our hotels, we offer various technical and digital solutions to all our guests:

Specific Hotels will have additional measures or refinements to these protocols which are in any event under constant review and subject to installation availability and change.

GEM HOTELS

Download Covid-19 Measures and policies