Useful Information

72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
Gem Hotels | London Luxury hotels

Guest Reviews

Gem Fitzrovia Hotel

What Says Our Guests

Results: 135 - 143 of 1425 Reviews
Business
03
Aug
2021
excellent service
As always, the staff are very accommodating. The bed was so comfortable and the room size was good.
Mrs m w
Stay date : 02 Aug 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
03
Aug
2021
Lovely hotel, convenient location and very friendly staff. Check-in and breakfast were a bit chaotic as there seemed to be a staff shortage, but other than that we had a lovely stay.
Mr H B
Stay date : 30 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
02
Aug
2021
Ideal location
An ideal base to explore London. Quiet, but close to Oxford Circus for transport links. Plenty of bars and restaurants near-by. Comfy bed, good bathroom. Very helpful staff. The breakfast room is too small and although the staff are doing their best - on our second morning they had run out of butter, marmalade, pastries, orange juice. I would stay again but may have breakfast in a local cafe.
Ms M W
Stay date : 30 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
01
Aug
2021
Ms A S
Stay date : 31 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
01
Aug
2021
Great stay
Miss E G
Stay date : 31 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
01
Aug
2021
Lovely quiet hotel
We had a lovely couple of nights. The room was very comfortable and the bathroom and shower were really good. The English breakfast was nice and plenty of choice for continental. It would be better if there was a place to help yourself to tea/coffee as the staff don’t ask if you would like one, you have to try to get their attention and ask them. It should be the first thing they ask when you sit down. The hotel is very well situated, really close to the tube and Regents Park is only a ten minute walk away.
Mr K C
Stay date : 30 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
01
Aug
2021
Yes
Mr A W
Stay date : 30 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
31
Jul
2021
Good service
Yes of course very friendly staff and I did enjoy
Mr B R
Stay date : 30 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Business
30
Jul
2021
Home from home
This is my home away from home. The staff are excellent and the team is lead excellently by the brilliant duty managers. The staff at the hotel are friendly, professional, knowledgable and helpful. Each time I enter or leave the hotel I receive a warm greeting making the Gem Fitzrovia feel like my home rather than a hotel. Thank you to everyone at the hotel for all you do each time I visit
Mr J S
Stay date : 28 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Business
30
Jul
2021
Excellent stay
Our second stay to the Fitzrovia Hotel. Hotel and staff fantastic - particularly the barman and staff at breakfast. They couldn’t have done more. One small ask - room seemed refurbished and lovely but mattress would have benefitted from a mattress topper as a little too firm. However, we will be back - thank you
Mr S P
Stay date : 29 Jul 2021
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events